info@sawtooth.com +1 847 239 7300

Call Center Manager

WinCati’s Call Center Manager lets you use WinCati’s powerful Supervisor and Interviewer Applications to manage your call center and Qualtrics to create and conduct your surveys. They work seamlessly together.

Add WinCati’s Capabilities To Your Qualtrics Survey System


Click for video

Click for video

 

Call Center Manager Lets You

  • Combine call center activities into one system
  • Administer surveys using Qualtrics
  • Conduct phone only, Web only, and
    phone/Web mixed-mode surveys
  • Conduct scientific surveys such as Political Polls
  • Choose between a local area network or cloud-based solution

Call Center Manager Gives You

  • Integrated sample database
  • Automated sample management
  • Quota control
  • Integrated email messaging system
  • Call disposition monitoring
  • Automated dialing
  • Outbound and inbound calling
  • On-screen Interviewer monitoring
  • Interviewer productivity reports
  • Features to help you stay FCC 2015 TCPA compliant

 

To request a demo or price quote, email us, call 847 239 7300 or click


  • Sixty-day money-back guarantee
  • On-site installation and training available
  • Available for Immediate download