Ci3 CATI for Windows
System Highlights
Ci3 CATI for Windows is a completely re-written system based on years of experience with CATI interviewing as well as feedback from hundreds of users. We have produced an advanced, highly sophisticated CATI system that still lets you set up highly complex studies that have tight deadlines using your existing staff. It goes far beyond the limits of our current system to offer you greater functionality, productivity, and expandability. Ci3 CATI for Windows uses mainstream PC technology to ensure affordability, minimal training, and a solid growth path long into the future. This, combined with our one-time licensing policy and free support, makes Ci3 CATI for Windows the best CATI value on the market.
- Windows Interface - You have easier, more intuitive access to a broader range of features.
- Limited Study Access - You can password protect studies.
- Removal of Current Limitations - You can design even more complex studies and expand the size of your calling center.
- Faster Study Setup - You can copy study specifications from existing studies, then quickly modify them to meet the exact needs of your current study.
- Commercial Sample Database - You can build larger databases with more user-definable fields and import/export sample records using a wide range of database formats.
- Links to ACA, CBC and Other Modules - Ci3 CATI Interviews can now be linked to other applications. Results from those applications can be used in the interview and written to the respondent's data record.
- Increased Dialing Rate - Interviewers can complete more call attempts per hour.
- Inbound Calling - Interviewers can quickly switch between studies and retrieve call records for respondents who call in.
- More Flexible Report Generation - Generate reports for any time period and for subsets of quotas, disposition codes, callback types, and so on. You can also create your own custom reports using database tools you are familiar with.
- New Interviewer Productivity Report - Keep track of interviewer hours and evaluate performance.
- More Complete Call Histories - Information is stored for all call attempts.
- Easier Shift Changes - No supervisor action is required when starting shifts: you don't need to reassign interviewing stations or place stations on standby before interviewers log on.
- International - Multilingual interviews, date/time formats, telephone numbers, time zones, and daylight savings time control.
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