Ci3 CATI for Windows Features From call management to quota control to productivity reporting, Ci3 CATI for Windowsoffers the features and options researchers want and need. Scroll directly through the text, or use these hyperlinks to access the subheads of this section: Studies Interviewing Stations Questionnaire Design Call Management Quota Control Call Disposition Monitoring Telephone Dialing Interviewer Assistance Screen Speed Reports Data Processing Ease of Use International Other Benefits Pricing and Guarantee Back to top Studies Unlimited studies Password protection Archiving and retrieval Back to top Interviewing Stations Up to 100 interviewing stations (depending on purchase; more possible with appropriate hardware) Back to top Questionnaire Design Up to 500 questions per questionnaire (unlimited questions available) Complete control of screen format, color, bolding, underlining, fonts, and font sizes Categoric, numeric, pick lists, constant sum, open-ended responses Logic and arithmetic skips/branches Randomization of answer choices/questions Advanced list handling Rostering Add/edit questions quickly Cut and paste between questionnaires Import information from sample record for use in interview Update sample information during interview Track response times for individual questions and overall interview length Back to top Call Management Commercial database engine Pre-defined sample record format plus 10,200 characters of user-definable fields per sample record Record call attempt information for up to 99 attempts Input sample manually from lists or transfer electronically from a database or files provided by a service (such as Survey Sampling) Export to and import sample from a wide variety of database formats Generate random-digit dialing samples Use sample databases from other studies Sort, filter, edit or merge sample records Pre-schedule calls Pre-assign calls to specific interviewers or groups of interviewers based on interviewer characteristics or skills Assign priorities for allocating sample Control number of attempts per phone number and number of attempts within a time period per phone number Control time zones automatically by time of day and day of week Control callbacks automatically Control time interval before re-dialing No Answers Automatic scheduling of No Answers to specific days and times of day In-bound or out-bound calling Back to top Quota Control Unlimited quota cells Handles complex quota requirements Automatic or manual quota control Control sub-totals for groups of cells Single or multiple quota cell assignment of individual respondents Pre-assign respondents to lower incidence cells Instantaneous quota updates Back to top Call Disposition Monitoring Unlimited user-definable disposition codes Supports AAPOR disposition-code and outcome-rates standards Track study incidence continuously Back to top Telephone Dialing Manual or autodial Long distance - or other - access codes and account codes before or after phone number Back to top Interviewer Assistance Automatic control of Callbacks and Busy redials Sample queue status can be displayed before each interview Call history for call attempts automatically displayed before each attempt Record and display notes for each call attempt Retrieve specific sample records from database Transfer call attempt to another interviewer Automatic scheduling for redialing No Answers Automatic quota tracking and control Automatic execution of skips, branches, splits, and randomizations Built-in answer consistency checks possible Question-sensitive help screens Mid-terminated interviews restarted after last questions answered Call record information automatically updated after interview Interviewers can switch studies in between interviews Interview practice mode Back to top Screen Speed No delay between questions Screen speed not slowed by adding stations Back to top Reports Continuously updated Quota reports Sample reports Callback reports Disposition reports Incidence reports AAPOR outcome-rates report Interviewer productivity reports by time and disposition Top-line and filtered frequencies Reports can be run for any time period or for ranges of quotas or disposition codes Use commercially available report generation tools to produce custom reports as needed Back to top Data Processing Data editor Export data to ASCII files Export data and variable labels directly into SPSS for Windows or WinCross Compatible with any cross-tab or statistical package User specifiable data order in output file Open-end coder Back to top Ease of Use Windows interface Straightforward study set up and report generation Automatic setup checklist Built-in warning messages and error checking Save study specifications and re-use with other studies Author questionnaires with any word processor or with built-in processor On-line help Back to top International Multilingual interviews Date/time formats Telephone numbers Time zones Daylight savings time control Back to top Other Benefits Standard PC and Windows hardware and software Can run other applications as part of interview (including ACA for conjoint interviewing, CBC for discrete choice interviewing and APM for perceptual mapping interviewing) Other applications run simultaneously on network License also permits CAPI and DBM interviewing Client-deliverable data files Prints respondent mailing labels Automatic backup of data and call information Remote, on-screen interview monitoring (with third-party software) Well-written manuals Responsive technical support Back to top Pricing and Guarantee One-time license fee Academic discount Trade-up credit Payment plans available Free technical support On-site training available Sixty-day money-back guarantee Two-day delivery Back to Sawtooth News Index