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CATI, CAPI, CASI: What's the Difference?
A Computer Interviewing Glossary
Remember when the word you used to describe a questionnaire was just "questionnaire"? Now, descriptions of surveys have qualifers: "paper-and-pencil," "computer-assisted," and so on. Here's a guide to the latest in survey research jargon.
- PAPI (Paper-and-Pencil Interviewing)
- Interviewer-administered surveying using a traditional paper questionnaire.
- SAQ (Self-Administered Questionnaire)
- Self-administered surveying using a traditional paper questionnaire.
- Audio SAQ
- Self-administered surveying where the respondent uses a paper questionnaire, but questions are read to the respondent over headphones.
- CAPI (Computer-Aided Personal Interviewing)
- Interviewer-administered surveying using a computer-based questionnaire.
- CASI (Computer-Aided Self-Administered Interviewing)
- Self-administered surveying using a computer-based questionnaire.
- CATI (Computer-Aided Telephone Interviewing)
- Interviewer-administered telephone surveying using a computer-based questionnaire.
- ACASI (Audio Computer-Aided Self-Administered Intervewing)
- Self-administered surveying where the respondent uses a computer-based questionnaire, but the computer reads questions to the respondent over headphones.
- DBM (Disk-by-Mail)
- Self-administered surveying using a computer-based mail questionnaire.
- TATI (Touch-Tone-Aided Telephone Interviewing)
- Interviewer- (or voice-response) administered telephone surveying where respondents use touch-tone buttons to provide answers.
- TDE (Touch-Tone Data Entry)
- Same as TATI
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