An uncomplicated system that automates the intelligence of a best practices researcher.

WinCati offers you exceptional functionality, productivity, and expandability. Its accessible, extensive capabilities enhance interviewer and supervisor productivity and make WinCati the best value on the market – for who you are today and how you’ll grow tomorrow.

From questionnaire design to call management, from quota control to productivity reporting, WinCati delivers the features researchers want and need.

WinCati Features       

 Standard

  • Interviewing Modes
  • Telephone (CATI)
  • Inbound calling

Studies

  • Unlimited studies
  • Password protection
  • Archiving, backup and retrieval

Interviewing Stations

  • Up to 200 interviewing stations (depending on purchase; more possible with appropriate hardware)

Questionnaire Design

  • Up to 500 questions per questionnaire (unlimited-variable version available)
  • Complete control of screen format, color, bolding, underlining, fonts, and font sizes
  • Skips/branches of any complexity
  • Scroll-down screens of any length
  • Multiple questions per screen
  • Numeric, single choice, multiple choice, open end, rank order, constant sum and analog rating scale question types
  • Question grids with row and column randomization
  • Formatted numeric responses for phone numbers and zip codes
  • Arithmetic and date/time computations
  • Randomization of answer choices, questions, blocks of questions
  • Restore previous answers into question text
  • Randomly split respondents into equal-sized groups
  • Unlimited list length
  • Advanced list handling and customized lists
  • Rostering
  • Exchange respondent information between sample record and interview
  • Record response times for overall interview length
  • Add/edit questions quickly
  • Cut and paste between questionnaires

Sample Management

  • Commercial, ODBC-compatible database
  • Pre-defined sample record format plus 10,200 characters of user-definable fields per sample record
  • Record call attempt information for up to 99 attempts
  • Input sample from lists provided by services such as Genesys, Scientific Telephone Samples, or Survey Sampling
  • Import/export sample using a wide variety of database formats
  • Input sample manually from hardcopy list
  • Generate random-digit dialing (RDD) samples
  • Copy sample databases between studies
  • Search, filter, or edit sample records
  • Save search specifications for repeated use
  • Pre-schedule calls
  • Assign calls to specific interviewers or groups of interviewers based on interviewer characteristics or skills
  • Assign priorities for releasing sample
  • Control number of attempts per phone number and number of attempts within a time period per phone number
  • Control time zones automatically by time of day and day of week
  • Control callbacks automatically
  • Control time interval before re-dialing no answers and busy
  • Automatic scheduling of no answers to specific days and times of days
  • Advanced refusal conversion handling                                                                                                                       
  • Automatic randomization of sample
  • Works available sample evenly
  • Supports Centers for Disease Control BRFSS calling rules
  • Never call list

Quota Control

  • Unlimited quota cells
  • Handles complex quota requirements
  • Automatic or manual quota control
  • Control sub-totals for groups of cells
  • Single or multiple quota cell assignment of individual respondents
  • Pre-assign respondents to lower incidence cells
  • Instantaneous quota updates

Call Disposition Monitoring

  • Unlimited user-definable disposition codes
  • Supports AAPOR final disposition code and outcome-rates definitions
  • Supports Centers for Disease Control BRFSS final disposition code assignments
  • Never call disposition automatically adds respondents to never call list
  • Track study incidence continuously

Auto Testing

  • Runs on idle interviewing stations
  • Automatically generates data for questions within ranges of responses set in questionnaire
  • Follows question logic, quota requirements and sample management rules
  • Can specify distribution of responses by question
  • Export test data for analysis

Telephone Dialing

  • Auto dial and Rapid Dial using standard modems
  • Hot key to automatically record no answer, answering machine, disconnect, busy, or fax/modem attempts
  • Add access and account codes before or after phone number
  • Database for updating area codes
  • TAPI compatible

Interviewer Assistance

  • Automatic sample management
  • Automatic control of callbacks and busy redials
  • Callbacks waiting can be displayed before each interview
  • Call record can be viewed throughout interview
  • Record and display messages for each call attempt
  • Retrieve specific sample records from database
  • Transfer call attempt to another interviewer
  • Automatic scheduling for redialing No Answers and busy
  • Automatic quota control
  • Automatic execution of skips, branches, splits, and randomizations
  • Automatic answer consistency checks possible
  • Question-sensitive help screens
  • Mid-terminated interviews restarted after last question answered
  • Simple dialogs for assigning disposition codes and scheduling callbacks
  • Call record information automatically updated after interview
  • Switch studies in between interviews
  • Interview practice mode

Interviewer Monitoring

  • Interviewer log on status
  • On-screen monitoring of interviews
  • Interviewer rating system

Reports

  • Sample reports by dialing status, time zone, number of attempts, last disposition, sample replicate and quota qualification
  • Callback report
  • Quota report
  • Disposition and incidence reports
  • CDC BRFSS disposition report
  • AAPOR final disposition and outcome rates reports
  • Refusal conversion report
  • Interviewer productivity report by time (dialings, complete, completes per hour, dialings per complete, average interview length)
  • Interviewer productivity report by disposition
  • Interviewer rating report
  • Can run reports across studies
  • Can run reports for any time period, range of quotas, range of disposition codes
  • Can run reports on sample that match search specifications
  • Export reports directly to Excel
  • Can use widely available tools to produce custom reports

Built-In Analysis

  • Frequency counts
  • Basic statistics by question and variable
  • Two-way cross tabs
  • Data mining

Data Processing

  • Data viewer/editor
  • Open-end coder
  • User definable export file
  • Export data and labels to wide range of formats such as Access, ASCII, Excel, SAS and SPSS

Ease of Use

  • Windows interface
  • Uncomplicated study set up and report generation
  • Automatic setup checklist
  • Automatic sample management and quota control
  • Built-in warning messages and error checking
  • Save study specifications and re-use with other studies
  • Author questionnaires with any word processor or with built-in processor
  • Context-sensitive help 

International

  • Multilingual interviews
  • Supervisor and interviewer interfaces in English, Chinese and German
  • Date/time formats
  • Telephone numbers
  • Time zones
  • Daylight savings time control

Other Benefits

  • Standard PC and Windows hardware and software
  • Can run other applications as part of interview (including ACA for conjoint interviewing, CBC for discrete choice interviewing and APM for perceptual mapping interviewing)
  • Other applications can run simultaneously on network
  • Prints respondent mailing labels
  • Automatic backup of respondent data
  • Well-written manuals
  • Responsive technical support
  • Online product updates
  • Free online overflow work directory listing
  • User meetings 

Pricing and Guarantee

  • Academic discount
  • Trade-up credit
  • Payment plans available
  • One year fee support
  • On-site installation and training available
  • Sixty-day money-back guarantee
  • Two-day delivery or immediate download
  • Current prices

WinCati Optional Features

Interviewing Modes

  • CATI/Web
  • Web only
  • Centralized mall intercept

Sensus Unlimited

  • Creates questionnaires with an unlimited number of variables

Mixed Mode

  • Permits CATI/Web or Web only interviewing
  • All or parts of an interview can e completed by phone or online
  • Uses same questionnaire-authoring system for CATI and Web
  • Create versions of questions that require different presentations for CATI and Web
  • Integrated email system
  • Supports graphics and sound
  • Online quota control
  • Automatic assignment of online disposition codes
  • Move information between respondent’s sample record and online interview
  • Online mid-terminates returned to phone interviewers as callbacks for completion
  • Mid-terminated interviews restarted where interview left off
  • Respondents prevented from completing online interview more than once
  • Seamless link to Sawtooth Software’s ACA/Web and CBC/Web

Email (requires Mixed Mode option)

  • Up to six different invitation, reminder, thank you messages per study
  • Can include link to survey as part of messages
  • Can include information from respondent’s sample record as part of message
  • Automatic message release based on changes in interview status
  • Electronic attachments for letters of endorsements and incentives
  • Messages can be copied from study to study 

Online Statistics (requires Web server)

  • Summary statistics
  • Frequency counts and basic statistics
  • Two-way cross tabs
  • Client accessible 

Security (requires Web server)

  • Password and login ID protection of online interviews
  • Password and username protection of online statistics

Sound Play/Voice Capture

  • Play sound segments as part of CATI interviews
  • Record respondent answers as part of CATI interviews