WinCati's Call Center Manager lets you use WinCati's powerful Supervisor and Interviewer Applications to manage your call center and Qualtrics to create and conduct your surveys. They work seamlessly together.
Call Center Manager Lets You
- Combine call center activities into one system
- Administer surveys using Qualtrics
- Conduct phone only, Web only, and
phone/Web mixed-mode surveys
- Conduct scientific surveys such as Political Polls
- Choose between a local area network or cloud-based solution
Call Center Manager Gives You
- Integrated sample database
- Automated sample management
- Quota control
- Integrated email messaging system
- Call disposition monitoring
- Automated dialing
- Outbound and inbound calling
- On-screen Interviewer monitoring
- Interviewer productivity reports
- Features to help you stay FCC 2015 TCPA compliant
To request a demo or price quote, email us, call 847 239 7300 or click
Pricing and Guarantee
- Sixty-day money-back guarantee
- On-site installation and training available
- Available for Immediate download
Training On-Site, On-Line or in Sacramento
Sawtooth Technologies provides on-site training for users who need assistance getting started or who have projects to field immediately. Training can also be scheduled online.
Trainings are offered on an as needed basis. This flexibility lets you be trained around your schedule.
Paul Sanchietti of Praxis Computer Research has conducted all trainings since 1996. Paul has over twenty years of CATI and research experience and twelve years experience with WinCati.
Software training can be scheduled at your facility or online.